Minister of Railways launches “Clean My Coach” Service Which Will Ensure Cleanliness In Trains

Minister of Railways launches “Clean My Coach” Service Which Will Ensure Cleanliness In Trains

Maintaining Cleanliness in Trains Is The Equal Responsibility of Indian Railways and Passengers : Suresh Prabhu

In yet another step in line with the Indian Railways Cleanliness Drive “Swachh Rail Swachh Bharat”, the Minister of Railways Shri Suresh Prabhakar Prabhu today (11.03.2016) launched “Clean My Coach” Service through Video Conferencing from Rail Bhawan with New Delhi/Northern Railway, Mumbai Central/Western Railway and Lucknow Jn/North Eastern Railway. Shri Manoj Kumar Sinha, Minister of State for Railways was especially present on the occasion. On behalf of the Indian Railways, Chairman, Railway Board, Shri A.K. Mital, Member Mechanical Shri Hemant Kumar and other Board Members were present on the occasion. Several Public representatives and Senior officials from the sides of New Delhi/Northern Railway, Mumbai Central/Western Railway & Lucknow Jn /North Eastern Railway Stations participated in the occasion. This ‘Clean My Coach’ service was announced by the Railway Minister in his Rail Budget Speech of 2016-17 and today it has been implemented as an immediate Action on Rail Budget 2016-17.

Speaking on the occasion, Minister of Railways Shri Suresh Prabhakar Prabhu said that as the Railways is connected with every citizen of this country, it is all the more necessary for the Railways to maintain clean environment in its premises. Thus, dustbins have also been put in the non-AC coaches. He said that as the Railway operates in open boundaries and thus it is the equal responsibility of the Railway Administration and Citizens of the country to maintain cleanliness in and around railway premises. He said that foreign tourists who come to see India, should take good memories of comfort travelling in Indian trains. He further said that Indian Railways is on the Fast Track in the field of Digitalization, Cleanliness, Passenger Amenities, Coach Designs, Mechanized Laundries, On Board Services, Social Media etc. He assured more passenger friendly services in the near future for better travelling experience in trains.

Speaking on the occasion, Minister of State for Railways Shri Manoj Sinha said that the Indian Railways has adopted Prime Minister’s “Swachh Bharat Campaign” in a big way. Indian Railways is improving day in and day out for satisfaction of the passengers. He said that launching of ‘Clean My Coach’ Service itself fixes responsibility of On Board Staff to ascertain cleanliness Trains. He said that Indian Railways who works as team will leave no stone unturned to bring the Railways at world standard.

Salient Features of ‘Clean My Coach Service’

Vide para 68 (i) of the Budget speech of Minister of Railways, it was announced to introduce a service ‘Clean My Coach’ on pan India basis. As per the scheme, for any cleaning requirement in the coach, passenger sends an SMS on a mobile number 58888. Alternatively, passenger can also use android app ‘Cleanmycoach Indian Railways’ or webpage ‘’ for logging the request. Passenger’s request is immediately acknowledged via SMS on mobile phone along with a code. A message is also sent by the server to the mobile number of On Board House Keeping (OBHS) staff travelling on the same train along with the details of the passengers such as coach number, berth number. OBHS staff contacts the passengers, carries out the cleaning work as per demand. If the passenger is satisfied, he discloses the code received during acknowledgement and OBHS staff in turn sends the same code through SMS and the complaint is then treated as closed. If the passenger is not satisfied, he/she doesn’t disclose the code and the complaint is treated as not closed.

This service empowers the citizen to get an important service on board and is in line with the objectives of the Digital India Programme launched by Hon’ble Prime Minister of India. Besides, by ensuring cleaning of coaches same is also contributing to Mission Swachh Bharat, also launched by Hon’ble Prime Minister of India.

This scheme has been tried out on 43 divisions across Indian Railways. With formal launching of this initiative for roll out on pan India basis, trains originating from other 24 divisions shall also be covered in the current year.

Ministry of Railways launched this ‘Clean My Coach’ initiative today on 11.03.2016 at New Delhi/Northern Railway, Mumbai Central/Western Railway and Lucknow Jn/North Eastern Railway.


 Redevelopment of Railway Stations

Indian Railway has advertised its plan to redevelop ‘A-1’ and ‘A’ category stations (about 400 in number) on ‘as is where is’ basis, by inviting proposals from interested parties with their designs and business ideas. These include Visakhapatnam, Bhubaneswar, Puri, Bhadrak, Brahmapur, Cuttack, Jajpur-Keonjhar Road, Khurda Road, Palasa, Rayagada, Sambalpur, Srikakulam Road and Vizianagaram stations on East Coast Railway.

The entire cost of station redevelopment is to be met by leveraging commercial development of land and air space in and around the stations. The facilities proposed in a redeveloped station include congestion free non-conflicting entry/exit to the station premises, segregation of arrival/departure of passengers, adequate concourse without overcrowding, integration of both sides of the city wherever feasible, integration with other modes of transport systems e.g. Bus, Metro, etc., user friendly international signage, well illuminated circulating area and sufficient provision for drop off, pick up & parking etc.

Station redevelopment projects are complex in nature and require detailed techno-economic feasibility studies and statutory clearances from local bodies. Therefore, no time frame can be indicated, at this stage.

This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.03.2016 (Friday).


 Safety of Women Passengers in Railways

Policing on Railways being a State subject, prevention of crime, registration of cases, their investigation and maintenance of law and order in Railway premises as well as on running trains are the statutory responsibility of the State Governments, which they discharge through Government Railway Police (GRP). However, Railway Protection Force (RPF) supplements the efforts of the GRP to provide security to passengers including women.

The following measures are being taken by Railways for safety and security of passengers including women passengers in trains:

1. On vulnerable and identified routes/ sections, 2300 trains (on an average) are escorted by Railway Protection Force daily, in addition to 2200 trains escorted by Government Railway Police of different States daily.

2. The ladies special trains running in Metropolitan cities are being escorted by lady RPF constables.

3. The ladies compartments in sub-urban trains running in metropolitan cities are being escorted by RPF and GRP. Staff deployment is made during late night and early morning in such trains to ensure proper security to the lady passengers. 4. RPF holds regular coordination meetings with State Police at all levels to ensure proper registration and investigation of crime by GRP.

At present, Close Circuit Television (CCTV) cameras have been provided at about 311 railway stations over Indian Railways. In addition, CCTV cameras have also been installed on trial basis, in a few coaches of some of the trains.

Security has been identified as one of the priority areas for strengthening and upgradation. Measures initiated to strengthen security of women commuters include operationalization of 182 All India Security Helpline, development of security App over some of the zonal Railways, prosecution of offenders under relevant sections of Indian Railways, surveillance in station premises through CCTV etc.

This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.03.2016 (Friday).


 Fast Track Implementation of Projects Scheme in Indian Railways

Prioritization of projects is a continuous exercise carried out on the basis of traffic and safety considerations and availability of funds. In addition to ongoing projects, 77 doubling / tripling / quadrupling projects having an aggregate length of 9,040 Km and total estimated cost of ` 90,304 Crore were included in the Railway Budget for 2015-16 to decongest existing saturated section and create additional carrying capacity.

Zone wise break up of fast track implementation of projects is as under:- Central Railway 6, East Coast Railway 8, East Central Railway 11, Eastern Railway 1, North Central Railway 4, North East Railway 4, Northeast Frontier Railway 2, Northern Railway 4, North Western Railway 2, South Central Railway 8, South East Central Railway 5, South Eastern Railway 5, Southern Railway 4, South Western Railway 3, West Central Railway 6 and Western Railway 4.

Steps taken to reduce gap between project conceptualization and commissioning include review of procedures for Detailed Project Report (DPR) / detailed estimate examination / sanction, delegation of powers, adequate funding for prioritized projects and regular monitoring of progress.

This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.03.2016 (Friday).


Measures for Punctuality of Trains

Railways have initiated various measures aimed at improving punctuality of trains over Indian Railways network by sensitization of staff involved in train operations, controlling asset failures and their down-time, prioritization of preventive maintenance of assets, time tabling improvements, capacity enhancement through creation of new infrastructure etc. For factors affecting punctuality which are beyond railways control such as public agitations, law and order problems in left wing extremism affected areas etc. State Governments are being pursued for more effective resolution of these problems.

Railways, in general, accord a very high priority to the punctual running of trains. The Indian Railways have put in place the IT enabled Integrated Coaching Management System (ICMS) which helps the online monitoring of punctuality of passenger carrying trains. This module consists of Punctuality Analysis and Monitoring (PAM) and Coaching Operation Information System (COIS) which continuously monitors the running of trains, thus enabling the Zonal Railways and their divisional controls to take prompt decisions in according priorities in train movement, making-up time on run of delayed trains, ramping up resources at terminals to reduce rescheduling of trains arriving late on account of delayed running, training and counseling of supervisors and loco crew, monitoring of alertness of field staff through punctuality drives etc. Improving train operations is a continuous endeavour on Indian Railways.

This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.03.2016 (Friday).


India to Supply Diesel Locomotive to Myanmar Railways

Indian Railways PSU RITES signs Locomotives Export Contract with Myanmar Railways

India will supply 18 Meter Gauge 1350 HP Diesel Electric Locomotives to Myanmar to augment locomotive fleet of Myanmar Railways to meet increasing demand for passenger and freight traffic. A contract to this effect was signed on 4th March, 2016 at Naypyitaw, Myanmar by Mr. S. B. Malik, Director Technical, RITES Ltd. (a Public Sector Enterprise under Ministry of Railways) and Mr. U Thurein Win, Managing Director, Myanmar Railways in presence of Mr. U Nyan Tun Aung, Hon’ble Minister of Rail Transportation, Myanmar and Mr. Gautam Mukhopadhaya, Ambassador of India to Myanmar.

The supply contract of locomotives is a vital project being funded under an existing line of credit extended to Myanmar by Government of India. These locomotives will be manufactured by Diesel Locomotive Works, Varanasi with several modern features like microprocessor controls, fuel-efficient engine and ergonomic cab design etc.

Shri Rajeev Mehrotra, Chairman and Managing Director said that RITES is making all efforts to augment export of rolling stock manufactured at Railway Production Units. Response from South East Asian markets is very encouraging.


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