Extending Value-Added Services through ATMs

Image result for rbi

Section 23 of Banking Regulation Act, 1949 (AACS) – Extending Value-Added Services through ATMs
RBI/2015-16/345
DCBR.CO.BPD.BC.No.13/19.51.008/2015-16
Chaitra 03, 1938
March 23, 2016
All Primary (Urban) Co-operative Banks /
State Co-operative Banks
Dear Sir / Madam,
Section 23 of Banking Regulation Act, 1949 (AACS) – Extending Value-Added Services through ATMs

Please refer to our circular DCBR.CO.LS (PCB) Cir.No.2/07.01.000/2015-16 dated July 30, 2015 wherein the services that may be offered by Primary (Urban) Cooperative Banks at their on-site/off-site/mobile ATMs have been specified. Further, in terms of our circular DCBR.CO.RCB.No.BC.29/19.51.008/2014-15 dated April 16, 2015, State Co-operative Banks fulfilling the prescribed criteria are free to install off-site/mobile ATMs without prior approval from RBI.
2. With a view to providing operational freedom to banks, it is advised that Primary (Urban) Co-operative Banks and State Co-operative Banks are now free to offer all their products and services through the ATM channels, provided the technology permits the same and adequate checks are put in place to prevent the channel from being misused to perpetrate frauds on the banks / other genuine customers.
3. All other contents of the circulars mentioned in para 1 above remain unchanged.
Yours faithfully,
(Reeny Ajith)
General Manager-in-Charge
************************************
Extending Value Added Services through ATMs by Primary (Urban) Co-operative Banks (UCBs)
RBI/2015-16/139
DCBR.CO.LS (PCB) Cir.No.2/07.01.000/2015-16
July 30, 2015
Chief Executive Officers of all
Primary (Urban) Co-operative Banks
Madam / Dear Sir
Extending Value Added Services through ATMs by Primary (Urban) Co-operative Banks (UCBs)
Please refer to para 2 of our circular ref: UBD.No.BPT.SUB.9/09.69.00/2000-01 dated June 11, 2001 indicating the functional facilities that were permitted to be offered at the off-site ATMs. The matter has been reviewed and it has been decided that UCBs will now be permitted to offer services that can be offered via a standardized ATM machine like bill payments, account transfers etc. at their on-site / off-site / mobile ATMs as per Annex.
2. The UCBs may however ensure that there are enough technological safeguards in place for ensuring data security. Further, as per extant instructions, the products of other financial institutions will not be allowed to be marketed through ATMs.
Yours faithfully,
(P. K. Arora)
Chief General Manager

Annex
Approved Services / facilities on ATMs installed by UCBs
  1. Deposits/Withdrawals;
  2. Personal Identification Number (PIN) changes;
  3. Requisition for cheque books;
  4. Statement of accounts;
  5. Balance enquiry;
  6. Inter account transfer within the bank between accounts of same customer or different customers of the bank at the same centre or different centres within the country;
  7. Inter Bank Funds Transfer - Transfer of Funds between the bank's customers and customers of other banks;
  8. Mail facility for sending written communication to the bank;
  9. Utility payments like Electricity bill, Telephone bill, etc;
  10. Issue of railway tickets and
  11. Product Information
**********************************
Section 23 of the Banking Regulation Act, 1949 (As Applicable to Co-operative Societies) - Guidelines on Off-site/Mobile Automated Teller Machines (ATMs)
RBI/2014-2015/556
DCBR.CO.RCB.No.BC.29/19.51.008/2014-15
April 16, 2015
All State Co-operative Banks
Dear Sir,
Section 23 of the Banking Regulation Act, 1949 (As Applicable to Co-operative Societies)
- Guidelines on Off-site/Mobile Automated Teller Machines (ATMs)
Please refer to our circular RPCD.No.BC.114/07.06.00-94/95 dated February 1, 1995, in terms of which State Cooperative Banks (StCBs) are permitted to install on-site ATMs without obtaining prior permission from RBI. In terms of para 27 of the First Bi-monthly Monetary Policy Statement, 2015-16, it has now been decided that the State Co-operative Banks may be allowed to install Off-site ATMs/Mobile ATMs as per their need and potential in their area of operation without prior permission from RBI subject to satisfying the following criteria.
  1. CRAR not being less than 9 per cent
  2. No default in maintenance of CRR/SLR during the preceding financial year
  3. Net NPA being less than 5 per cent
  4. The bank should have a track record of regulatory compliance and no monetary penalty should have been imposed on the bank on account of violation of RBI directives/guidelines during last two financial years
The above parameters should be as assessed by NABARD in their latest inspection report.
2. The StCBs may ensure that the proposals for the installation of Off-site/Mobile ATMs are duly approved by their Board of Directors.
3. The conditions subject to which Off-site/Mobile ATMs can be operationalised by the StCBs are furnished in Annex-I.
4. The StCBs shall report to the concerned Regional Office of Reserve Bank under whose jurisdiction the Head Office of the StCB is functioning immediately after operationalisation of offsite / mobile ATMs and in any case not later than 15 days, as per the format enclosed (Annex II) and obtain authorization under section 23 of the B. R. Act, 1949 (AACS) from the concerned Regional Office of Reserve Bank.
Yours faithfully,
(Suma Varma)
Principal Chief General Manager
Enclosure: Two

Annex-I
Conditions subjected to which Off-site/Mobile ATMs can be operationalised by StCBs
  1. The StCB should be CBS compliant and satisfy eligibility criteria based on latest inspection Report.
  2. The business transacted at the off-site ATMs shall be recorded in the books of the respective branch / base branch / Centralised Data Centre.
  3. Mobile ATMs will have to be linked to a branch and shall be operated strictly within the area of operation of the bank.
  4. No person other than the security guard should be posted at such Off Site ATM centre.
  5. The StCB should make adequate stand-by arrangements for meeting the cash requirements of the ATM.
  6. The StCB should ensure that only properly sorted and examined notes are put into circulation through the ATM.
  7. ATMs may be provided with ramps so that wheel chair users/persons with disabilities can easily access them and also make arrangements in such a way that the height of the ATM does not create an impediment in its use by a wheelchair user.
  8. At least one third of new ATMs installed should be talking ATMs with Braille keypads and placed strategically in consultation with other banks to ensure that at least one talking ATM with Braille keypad is generally available in each locality for catering to needs of visually impaired persons. Banks may also bring the locations of such talking ATMs to the notice of their visually impaired customers.
  9. Third party advertisement on the ATM screens / Network, such as display of products of other manufacturers / dealers / vendors is not permitted. However, there is no objection to banks utilizing the ATM screens for displaying their own products.
Submission of Returns
  1. The StCBs should report full details of the Off-site/Mobile ATMs installed by them to the concerned Regional Office immediately after operationalisation and in any case not later than 15 days, as per the format enclosed (Annex II).
  2. Similarly, details of shifting / closure etc., of Off-site/Mobile ATMs should be reported to the concerned Regional Office immediately after such shifting / closure and in any case not later than 15 days.
  3. The StCB should continue to submit a quarterly statement to Department of Statistics and Information Management (DSIM), Central Office, Bandra Kurla Complex, Mumbai and to the concerned Regional Offices in the prescribed Proformae I & II as advised in our circular RPCD.CO.RF.No.BC.9/07.06.00/2005-06 dated July 06, 2005.

Annex-II
Part-A:
Statement of operationalisation of off-site ATM by the bank to be submitted as and when effected.
Name of the StCB:
S.No
Complete Address of ATM installed
Population group wise classification of center
Details of base branch
Date of opening of ATM
Part-B:
Statement of operationalisation of mobile ATMs by the bank to be submitted as and when effected.
S.No
Centre District/State
Details of Base Branch
Population group wise classification of center
Centers/paces to be visited by Mobile ATM
Day of visit
Date of operationalisation of Mobile ATM


No comments

Powered by Blogger.