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Passport Issuance



Passport Issuance


            The Passport Seva Project (PSP) has been implemented by the Ministry with the establishment of 77 Passport Seva Kendras (PSKs) operationalised by June, 2012. Subsequently, to provide more access points for passport services, the Ministry decided to set up 18 additional Passport Seva Laghu Kendras (PSLK). State-wise list of functional/upcoming PSLKs is enclosed at Annexure I. In view of increased demand for passports, the Ministry is considering to further increase the number of PSKs in the country.



              The Ministry has already been utilizing the services of Common Services Centers (CSCs) with a view to extend its digital outreach to rural hinterland. The Ministry in association with CSC e-Governance Services India Ltd. which is promoted by the Department of Electronics and Information Technology has facilitated online filing of passport applications through the vast network of over one lakh Common Services Centers.  This arrangement was firmed up in March 2014 and full roll out came into effect from April 2014.  Under this arrangement, CSCs facilitate filling and uploading of Passport application, online payment and scheduling of appointment for the applicant to visit the concerned PSK at a nominal charge not exceeding Rs.100/-.  So far, a total of 1,31,713 applications have been submitted through CSCs. 11,824 applications were submitted in the month of October, 2015 through CSC network.  

              The list of number of passports issued by Passport Offices in India, excluding issued overseas, during the current year till 31st October 2015 is enclosed at Annexure II.

              The Passport Seva Programme is being implemented successfully in Public-Private-Partnership mode with Tata Consultancy Services for the last four years. The information relating to passport issuance is available on the user friendly portal http://passportindia.gov.in   which is accessible to anyone, anywhere and anytime. Comprehensive information relating to passport application procedures, requirement of supporting documents, applicable fees, location of Passport Offices, Passport Seva Kendras, police station jurisdiction etc. is posted on the Portal to make it user-friendly.  The portal is updated with Advisories/Notices and Press Releases relating to Passport services developments from time to time. A 24 x 7 National Call Centre has been set up which provides real-time status and up-to-date information in 17 languages using a toll free number 1800-258-1800. mPassport Seva mobile app provides passport related information including PSK locator, applicable fees, mode of submission and tracking of passport application status on smart phones. Ample publicity is given by the concerned Passport Office for holding Passport Seva Camps, Passport Melas and Passport Adalats well in advance so that applicants can make full use of these special dispensations.  Passport Awareness events are also held occasionally by respective Passport Offices.  The Common Service Centers are also guiding citizens about online submission of passport applications, especially in rural areas.




Annexure-I

List of functional/upcoming Passport Seva Kendras (PSKs)


S. No.
State / UT
Location of PSK
Under Passport Office
1
Mizoram
Aizawl
Guwahati

2
Manipur
Imphal
Guwahati

3
Meghalaya
Shillong
Guwahati

4
Arunachal Pradesh
Itanagar
Guwahati

5
Nagaland
Dimapur
Guwahati

6
Tripura
Agartala
Kolkata

7
Sikkim
Gangtok
Kolkata

8
West Bengal
Siliguri
Kolkata

9
West Bengal
Kharagpur
Kolkata

10
West  Bengal
Kolkata (MEA Branch Secretariat)
Kolkata
11
Bihar
Darbhanga
Patna

12
Jammu & Kashmir
Leh
Srinagar

13
Madhya Pradesh
Indore
Bhopal

14
Maharashtra
Solapur
Pune

15
Karnataka
Kalaburagi
Bangalore

16
Andhra Pradesh
Bhimavaram
Visakhapatnam

17
Telangana
Karimnagar
Hyderabad

18
Puducherry
Puducherry
Chennai


*****



Annexure-II

State/UT Wise number  of   Passports issued from 1st Jan, 2015 to 31st Oct, 2015
State Name
Passports issued
Andaman & Nicobar
4015
Andhra Pradesh
329847
Arunachal Pradesh
1224
Assam
52617
Bihar
286075
Chandigarh
24209
Chhattisgarh
31537
Dadra and Nagar Haveli
1327
Daman and Diu
6769
Delhi
322270
Goa
37546
Gujarat
597879
Haryana
206476
Himachal Pradesh
35476
Jammu and Kashmir
92308
Jharkhand
66705
Karnataka
521165
Kerala
906888
Lakshadweep
1498
Madhya Pradesh
137703
Maharashtra
954705
Manipur
4119
Meghalaya
4179
Mizoram
2463
Nagaland
2312
Odisha
84111
Puducherry
17802
Punjab
558459
Rajasthan
244706
Sikkim
3898
Tamil Nadu
810032
Telangana
422589
Tripura
16507
Uttar Pradesh
1097381
Uttarakhand
70048
West Bengal
448333
Total
8405178















































The Minister of State for the external Affairs Gen. Dr. V. K. Singh (Retd.) provided this information in reply to a question in Lok Sabha today.

*********
HAJ Yatra


             For Haj-2015, Government of Saudi Arabia had allotted a total quota of 1,36,020 for Indian Haj pilgrimage. Out of this, 1,00,020 seats were allotted for Haj pilgrims travelling through Haj Committee of India (HCOI) and 36,000 seats to Private Tour Operators (PTOs). During Haj-2015, a total of 1,35,868 proceeded for Haj including 99,868 Haj pilgrims who performed Haj through HCOI and 36,000 pilgrims who travelled through PTOs. The State-wise list of Haj pilgrims who travelled through HCOI in 2015 is attached at Annexure-I. No State-wise break up of pilgrims undertaken Haj through PTOs is available.

            The total expenditure incurred by the Government on Haj-2015 is as follows:

Year
No. of Haj pilgrims who proceeded for Haj-2015
Expenditure on Haj incurred by Ministry of External Affairs  
(Rupees in crores)
Expenditure on Haj subsidy administered by Ministry of Civil Aviation
(Rupees in crores)
2015
HCOI-  99,868
PTOs – 36,000
Total  - 1,35,868
53.41
500

            Details of Haj subsidy per pilgrim at various embarkation points provided by Ministry of Civil Aviation is attached at Annexure II.

            Annual budget provision to meet expenditure was made in the budget of Ministry of External Affairs.  Similarly, budget provision for Haj subsidy was made by Ministry of Civil Aviation.



Annexure-I
Number of pilgrims who proceeded for Haj 2015
through Haj Committee of India

Sr.No
STATE
Proceeded
1
ANDAMAN & NICOBAR
74
2
ANDHRA PRADESH
2398
3
ASSAM
3789
4
BIHAR
7449
5
CHANDIGARH
50
6
CHHATISGARH
321
7
DADRA & NAGAR HAVELI
19
8
DAMAN & DIU
23
9
DELHI
1226
10
GOA
183
11
GUJARAT
6513
12
HARYANA
909
13
HIMACHAL PRADESH
84
14
JAMMU & KASHMIR
6611
15
JHARKHAND
2831
16
KARNATAKA
4933
17
KERALA
6169
18
LAKSHADWEEP
291
19
MADHYA PRADESH
2966
20
MAHARASHTRA
8007
21
MANIPUR
317
22
ORISSA
570
23
PONDICHERRY
142
24
PUNJAB
281
25
RAJASTHAN
3712
26
TAMIL NADU
2633
27
TELANGANA
2952
28
TRIPURA
93
29
UTTAR PRADESH
22992
30
UTTRAKHAND
765
31
WEST BENGAL
9897

GOVT QUOTA
402

KHADIMUL HUJJAJ
266

TOTAL PILGRIMS OF  HCOI
99868






Annexure-II

Haj Subsidy provided by Ministry of Civil Aviation for Haj 2015





Sr.No
Embarkation
Point
Fare per pilgrim
in INR
Fare collected
by HCOI-
per pilgrim
Fare per pilgrim
 as subsidy from MoCA
1
Cochin
71825
42000
29825
2
Delhi
65520
42000
23520
3
Goa
95550
42000
53550
4
Hyderabad
69355
42000
27355
5
Mumbai
57655
42000
15655
6
Nagpur
80600
42000
38600
7
Srinagar
122850
42000
80850
8
Aurangabad
87490
42000
45490
9
Bhopal
97240
42000
55240
10
Gaya
116870
42000
74870
11
Guwahati
103870
42000
61870
12
Indore
99190
42000
57190
13
Jaipur
81250
42000
39250
14
Mangalore
115570
42000
73570
15
Ranchi
107640
42000
65640
16
Varanasi
84305
42000
42305
17
Ahmedabad
61945
42000
19945
18
Bangalore
70850
42000
28850
19
Chennai
70460
42000
28460
20
Kolkata
84240
42000
42240
21
Lucknow
81250
42000
39250
                                                                                                                                  
The Minister of State for the external Affairs Gen. Dr. V. K. Singh (Retd.) provided this information in reply to a question in Lok Sabha today.
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Hindi as Official Language in UN
The Government has been actively taking necessary measures for the introduction of Hindi as one of the Official Languages of the UN. A High level Committee under the Chairmanship of the External Affairs Minister was constituted on 26 February, 2003 followed by a sub-Committee under the Chairmanship of the Minister of State for External Affairs in August, 2003 to look into the matter and take necessary measures. Keeping in view this objective, the 8th World Hindi Conference was organized in New York on 13 July 2007 and its inaugural session was held at the UN Headquarters, which was attended by the UN Secretary General Mr. Ban Ki-moon (10 World Hindi Conferences have been held till date all over the world; 10th World Hindi Conference was organised from 10 to 12 Sep 2015 in Bhopal). One of the recommendations of the session on “Hindi in Foreign Policy” (Videsh Neeti Mein Hindi) at the 10th World Hindi Conference was also that Hindi should be made a UN language. A Committee has been established under the Chairmanship of External Affairs Minister for compliance with this and other recommendations. In addition, a World Hindi Secretariat has been set up in Mauritius since 11 February 2008 to promote Hindi as an international language. On several occasions, Indian leaders have delivered statements at the UN in Hindi. On 27 September 2014, Prime Minister addressed the 69th UN General Assembly Session at New York in Hindi. He also addressed the United Nations Sustainable Development Summit at New York in Hindi on 25 September, 2015. On 01 October 2015, External Affairs Minister delivered her statement at the General Debate of the 70th UN General Assembly Session at New York in Hindi. Necessary arrangements were made for simultaneous interpretation of these statements in English by the Permanent Mission of India in New York. The Government of India's sustained efforts have also ensured that the United Nations offers its programmes on the UN Radio Website in Hindi also. The Government continues to work steadfastly in popularizing Hindi and for the objective of Hindi being designated as a UN language.

The total cost provisioned by UN on providing services in all the current UN official languages (6 Languages) is approximately US$ 492 million for the current biennium 2014-2015. Given that this cost is for six official languages for two years, the cost for provision of services in one UN language is approximately US$ 41 million per annum. This cost is for provision of overall services including documentation, translation, interpretation, verbatim reporting, printing etc. in all the four UN Offices viz. New York, Geneva, Vienna and Nairobi. In case of including Hindi as an official language, there would be additional cost for providing infrastructure/equipment and space for additional interpreters. Expenditure incurred towards introduction of a new official language would have to be borne by Member States based on the scale of assessment.

The Minister of State for the external Affairs Gen. Dr. V. K. Singh (Retd.) provided this information in reply to a question in Lok Sabha today.

********
MADAD
In pursuance of “good governance” initiatives, the Ministry of External Affairs has launched an online Consular Grievances Monitoring System, named MADAD, on 21 February 2015, to extend a helping hand to Indians abroad requiring consular assistance. The Ministry of External Affairs (MEA) and the Ministry of Overseas Indian Affairs (MOIA) work together to address complaints received through MADAD. All our Missions and Posts abroad and the MEA’s Branch Secretariats in Chennai, Guwahati, Hyderabad and Kolkata, have been linked to this portal for consular grievance tracking and follow-up.

The MADAD online portal represents a qualitative improvement over existing procedures for handling of consular grievances, through online forwarding, filing, tracking and escalation until their eventual resolution. It allows direct registration of the grievances by the members of the public and effective tracking of the entire grievance handling process all the way until the redressal of the grievance.

The MADAD portal deals with grievances referred to the Ministry of External Affairs (MEA) and the Ministry of Overseas Indian Affairs (MOIA), based on their respective mandates.

All Indian Missions and Posts abroad are linked with MADAD.

So far, 4709 complaints have been registered on the MADAD portal.

Out of 4709 complaints received, 3932 grievances have been resolved till date. 777 grievances are pending because of various reasons, such as more information to be furnished by the grievants, responses awaited from the local Foreign Office/local companies/employers or other Departments and matters pending in courts, etc.

The Minister of State for the external Affairs Gen. Dr. V. K. Singh (Retd.) provided this information in reply to a question in Lok Sabha today.
*******
Indo-Nepal Ties
In a statement laid on the table of the house the minister of external affairs Shrimati Sushma Swaraj said that our unique, centuries-old civilizational ties with Nepal, based on shared geography, history, culture, language and religion and characterized by close political relations, wide-ranging economic cooperation and deep-rooted people-to-people friendship, have been rejuvenated since May 2014 with sustained interaction at the highest political level, including Hon’ble Prime Minister’s two visits to Nepal in 2014. On 11 October 2015, Hon’ble Prime Minister called Prime Minister Shri K.P. Oli following his election and conveyed his hearty congratulations. Hon’ble External Affairs Minister Smt. Sushma Swaraj met the then Foreign Minister Shri Mahendra Bahadur Pandey in New York on 30 September 2015. She hosted the Deputy Prime Minister and Foreign Minister Shri Kamal Thapa on 18 October 2015.

Disaffected sections of the Nepalese population have been causing obstructions at the India-Nepal border from the Nepalese side, in protest against the Constitution promulgated by Nepal on 20 September 2015. There is no hindrance from the Indian side. Government of India has facilitated supplies wherever possible. Several thousand trucks have remained stranded for weeks and have been waiting on the Indian side of the border crossings. The primary crossing of Raxaul-Birgunj, which accounts for two-thirds of our trade, remains closed from their side for more than two months. However, every day several hundred cargo trucks have still been passing through those crossing points that are open and available. Despite constraints, Indian Oil Corporation has delivered POL supplies to the extent possible. Several hundreds of medical consignments, including by truck, were cleared through the India-Nepal border in November 2015. We are also assisting in re-routing stranded POL tankers and vehicles carrying medical supplies through other available crossing points, as also airlift.

India has always stood for peace, prosperity and progress of Nepal, which is also in India’s interest. Throughout the process of Constitution making in Nepal, India has supported a broad-based and inclusive Constitution. India has been consistently advising the Government of Nepal that the issues facing Nepal are political in nature, which cannot be resolved through force.

While continuing to advise and encourage all political parties to address the causes underlying the present state of confrontation credibly and effectively, India will continue to maintain close engagement and bilateral exchanges, as well as extend all assistance in accordance with the aspirations of the people of Nepal, for peace, stability and socio-economic development of the country. Government of India continues to facilitate supplies to the extent possible.

********

Development Projects by China
In a statement laid on the table of the house the minister of external affairs Shrimati Sushma Swaraj said that Government is aware that China continues to undertake large scale development projects including construction of highways, railways and high speed rail corridors in Chinese Provinces which are bordering India. China is involved in the construction of or assistance to infrastructure projects in our neighborhood including in Bangladesh, Maldives, Myanmar, Nepal, Pakistan and Sri Lanka. These infrastructure projects include power projects, IT projects, housing projects, nuclear energy projects, and construction of highways, motorways, railways, sea and air ports, export processing zones and economic corridors.

Government has seen media reports that China plans to extend its rail link to Nepal which might involve building a tunnel under Mount Everest. Full financial and technical details of the proposal have not come to the attention of the Government.

India is an active development partner of its neighbours and is involved in various projects in these countries. India’s relations with other countries stand on their own footing and are independent of the relations of those countries with third countries. India is working with its neighbouring countries, including China, to enhance road, rail, air and shipping connectivity in the region.


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